Returns and Refunds

Return & Refund Policy

Last Updated: October 16, 2026

At The Happy Flamingo, each item is made or prepared with care, and we want you to love your purchase! Please review our return and refund policy before placing your order.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns, exchanges, or refunds for reasons including:

  • Incorrect size, color, or style selected at checkout.

  • Change of mind or personal preference.

  • Items that do not fit as expected.

  • Personalized or custom-made products.

  • Orders placed by mistake.

We encourage customers to carefully review product descriptions, sizing charts, and order details before completing their purchases.

Damaged or Defective Items

We understand that sometimes things don't arrive as expected. If your order arrives damaged, defective, or with a manufacturing error, we're happy to help make things right!

Please contact us within 7 days of delivery through our website's Contact Us page and include:

  • Your order number.

  • A brief description of the issue.

  • Clear photographs showing the damage or defect.

Once we review your request, we will determine whether a replacement or refund is appropriate.

Incorrect Items

If you receive an item that is different from what you ordered due to an error on our part, please contact us within 7 days of delivery so we can resolve the issue.

Return Shipping

If a return is approved due to a damaged, defective, or incorrect item, we will provide instructions and cover any required return shipping costs.

Please do not send items back without contacting us first.

Order Cancellations

Because orders may enter production shortly after being placed, cancellations are not guaranteed. Please contact us as soon as possible if you need to request a cancellation.

Contact Us

If you have any questions about your order or our Return & Refund Policy, please reach out through our website's Contact Us page.

Thank you for supporting The Happy Flamingo! We appreciate your understanding and your support of our small business.

This policy does not limit any rights or remedies available under applicable consumer protection laws.